Data protection

We at Clavsio are committed to protecting your privacy and ensuring the security of your personal data. This privacy policy describes how we collect, use, disclose, and protect your information when you use our website and services.

1. Privacy Overview

General Information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on the subject of data protection, please refer to our privacy policy provided under this text.

Data Collection on this Website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact details in the section "Note on the responsible party" in this privacy policy.

How do we collect your data?

Your data is collected in part by you providing it to us. This may include data you enter into a contact form.

Other data is collected automatically or with your consent when you visit the website by our IT systems. This mainly includes technical data (e.g. internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to obtain information free of charge at any time about the origin, recipient, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you can withdraw this consent at any time for future processing. You also have the right to request the restriction of processing your personal data under certain circumstances. Furthermore, you have a right to lodge a complaint with the responsible supervisory authority.

For this as well as for other questions regarding data protection, you can contact us at any time.

Analysis Tools and Third-Party Tools

Your browsing behavior may be statistically evaluated when you visit this website. This is done primarily using so-called analysis programs.

Detailed information regarding these analysis programs can be found in the following privacy policy.

2. Hosting

We host the content of our website with the following provider:

All-Inkl

The provider is ALL-INKL.COM - Neue Medien Münnich, owned by René Münnich, Hauptstraße 68, 02742 Friedersdorf (hereinafter referred to as All-Inkl). For details, please refer to All-Inkl's privacy policy: https://all-inkl.com/datenschutzinformationen/.

The use of All-Inkl is based on Art. 6 (1) lit. f GDPR. We have a legitimate interest in providing the most reliable representation of our website. If corresponding consent was requested, processing is carried out exclusively based on Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG, as far as the consent includes the storage of cookies or access to information on the user's end device (e.g. device fingerprinting) in the sense of the TTDSG. The consent can be revoked at any time.

Contract Processing

We have concluded a contract for order processing (AVV) for the use of the above-mentioned service. This is a contract required by data protection law that ensures that the personal data of our website visitors is processed only according to our instructions and in compliance with the GDPR.

3. General Notes and Mandatory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data includes data that can be used to identify you personally. The present privacy policy explains what data we collect and how we use it. It also explains how and for what purpose this happens.

We point out that data transmission over the Internet (e.g. when communicating via email) can have security vulnerabilities. A seamless protection of the data against access by third parties is not possible.

Note on the responsible party

The responsible party for data processing on this website is:

Markus Mair
Unterthörl 65/2
9602 Arnoldstein

Phone: +43 699 12121312
E-Mail: support@claviso.co

The responsible party is the natural or legal person who decides alone or jointly with others on the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Storage Duration

As long as no specific storage duration is stated within this privacy policy, your personal data will remain with us until the purpose of data processing ceases to apply. If you assert a legitimate deletion request or withdraw consent to data processing, your data will be deleted, provided we have no other legally permissible reasons for storing your personal data (e.g. tax or commercial retention periods); in the latter case, deletion will take place after those reasons cease to exist.

General notes on the legal basis for data processing on this website

If you have given consent to data processing, we process your personal data based on Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR, provided that special categories of data are processed according to Art. 9 (1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 (1) lit. a GDPR. If you have agreed to the storage of cookies or access to information on your end device (e.g. via device fingerprinting), data processing is additionally based on § 25 (1) TTDSG. The consent can be revoked at any time. If your data are necessary for the fulfillment of a contract or the performance of pre-contractual measures, we process your data based on Art. 6 (1) lit. b GDPR. Furthermore, we process your data as required for the fulfillment of a legal obligation based on Art. 6 (1) lit. c GDPR. Data processing may also occur based on our legitimate interest according to Art. 6 (1) lit. f GDPR. The respective legal bases for processing will be detailed in the following paragraphs of this privacy policy.

Note on data transfer to the USA and other third countries

We use tools from companies based in the USA or other third countries that are not considered safe in terms of data protection. If these tools are activated, your personal data may be transferred to and processed in these third countries. We indicate that in these countries no comparable level of data protection can be guaranteed as in the EU. For example, US companies are obliged to provide personal data to security authorities without you, as the data subject, being able to take legal action against this. It cannot therefore be excluded that US authorities (e.g. intelligence services) may process, evaluate and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your already given consent at any time. The legality of the data processing carried out until the withdrawal remains unaffected by the withdrawal.

Right to object against data collection in special cases and against direct marketing (Art. 21 GDPR)

IF THE DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 (1) LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RELEVANT LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION ACCORDING TO ART. 21 (1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA RELEVANT TO SUCH MARKETING; THIS ALSO APPLIES TO PROFILING IF IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION ACCORDING TO ART. 21 (2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of breaches of the GDPR, the data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their workplace or the place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to receive data that we process automatically based on your consent or in fulfillment of a contract, in a structured, common and machine-readable format, or to request the direct transfer of the data to another controller, as long as this is technically feasible.

Information, correction and deletion

You have the right to obtain information about your stored personal data free of charge at any time, as well as the origin and recipients of your data and the purpose of the data processing, and if necessary, the right to correction or deletion of this data. You can contact us at any time for this and for any further questions regarding personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time for this. The right to restriction of processing applies in the following cases:

If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was unlawful/in process, you can request the restriction of data processing instead of deletion.
If we no longer require your personal data, but you need it to assert, defend or establish legal claims, you have the right to request the restriction of processing of your personal data instead of deletion.
If you have lodged an objection according to Art. 21 (1) GDPR, a weighing of interests between yours and our interests must be carried out. As long as it is not yet clear which interests prevail, you have the right to request the restriction of processing your personal data.

If you have restricted the processing of your personal data, these data – aside from their storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or to protect the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.

SSL and TLS encryption

This site uses SSL and TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries, which you send to us as website operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted Payment Transactions on this Website

If there is an obligation to transmit your payment data (e.g. account number in case of direct debit authorization) to us after the conclusion of a paid contract, these data are required for payment processing.

Payment transactions via the common payment methods (Visa/MasterCard, direct debit) are processed exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

During encrypted communication, your payment data that you transmit to us cannot be read by third parties.

4. Data Collection on this Website

Cookies

Our web pages use so-called "cookies." Cookies are small data packets and do not harm your end device. They are either temporarily stored for the duration of a session (session cookies) or permanently (persistent cookies) on your end device. Session cookies are automatically deleted after your visit. Persistent cookies remain on your end device until you delete them yourself or an automatic deletion by your web browser occurs.

Cookies can originate from us (first-party cookies) or from third parties (so-called third-party cookies). Third-party cookies enable the integration of certain services from third parties within web pages (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, since certain website functions would not work without them (e.g. shopping cart functionality or displaying videos). Other cookies may be used to analyze user behavior or for advertising purposes.

Cookies required for conducting electronic communication, for providing certain features requested by you (e.g. for the shopping cart function) or for optimizing the website (e.g. cookies for measuring the web audience) are stored based on Art. 6 (1) lit. f GDPR, unless another legal basis is stated. The website operator has a legitimate interest in storing necessary cookies to provide his services in a technically error-free and optimized manner. If consent to store cookies and similar recognition technologies was requested, processing is carried out exclusively based on this consent (Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG); the consent can be revoked at any time.

You may set your browser to inform you when cookies are being set and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or generally, and to activate the automatic deletion of cookies when closing the browser. Disabling cookies may restrict the functionality of this website.

What cookies and services are used on this website can be found in this privacy policy.

Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and for the event of follow-up questions. We do not pass this data on without your consent.

The processing of this data is based on Art. 6 (1) lit. b GDPR, provided your inquiry is related to the fulfillment of a contract or is necessary for the performance of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries addressed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR) if it was requested; the consent can be revoked at any time.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage ceases to apply (e.g. after processing your request has been completed). Mandatory legal provisions – particularly retention periods – remain unaffected.

Request by E-Mail, Phone, or Fax

If you contact us by e-mail, phone, or fax, your inquiry, including all personal data resulting therefrom (name, inquiry), will be stored and processed by us for the purpose of handling your concerns. We do not pass this data on without your consent.

The data you send us via contact inquiries will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage ceases to apply (e.g. after your concerns have been addressed). Mandatory legal provisions – particularly legal retention periods – remain unaffected.

Calendly

On our website, you have the option to make appointments with us. For appointment booking, we use the tool "Calendly." The provider is Calendly LLC, 271 17th St NW, 10th Floor, Atlanta, Georgia 30363, USA (hereinafter referred to as "Calendly").

For the purpose of appointment booking, you enter the requested data and the desired date in the designated mask. The data you enter will be used for planning, executing, and potentially for follow-up on the appointment. The appointment data will be stored for us on Calendly's servers, whose privacy policy you can view here: https://calendly.com/de/pages/privacy.

The data you enter will remain with us until you request it to be deleted, revoke your consent to storage, or the purpose for data storage ceases to apply. Mandatory legal provisions – particularly retention periods – remain unaffected.

The legal basis for the data processing is Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in a straightforward appointment arrangement with interested parties and customers. If a corresponding consent was requested, processing is carried out exclusively based on Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG, as far as the consent includes the storage of cookies or access to information on the user's end device (e.g. device fingerprinting) in the sense of the TTDSG. The consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://calendly.com/pages/dpa.

Order Processing

We have concluded a contract for order processing (AVV) for the use of the above-mentioned service. This is a contract required by data protection law that ensures that this service processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

5. Social Media

eRecht24 Safe Sharing Tool

The content on this website can be shared in compliance with data protection regulations on social networks such as Facebook, Twitter & Co. This site uses the eRecht24 Safe Sharing Tool for this purpose. This tool only establishes direct contact between the networks and users when the user actively clicks on one of these buttons. The click on the button constitutes consent under Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG. This consent can be revoked at any time with effect for the future.

A automatic transfer of user data to the operators of these platforms does not take place through this tool. If the user is logged into one of the social networks, an information window appears when using the social media elements from Facebook, Twitter & Co. in which the user can confirm the text before sending it.

Our users can share the content of this page in compliance with data protection regulations on social networks without the complete creation of surf profiles by the operators of the networks.

The use of the service is intended to obtain the legally required consents for the use of certain technologies. The legal basis for this is Art. 6 (1) lit. c GDPR.

6. Analysis Tools and Advertising

Google Analytics

This website uses features of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics allows the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, duration of stay, used operating systems, and origin of the user. This data is summarized in a user ID and assigned to the respective device of the website visitor.

Furthermore, with Google Analytics we can record your mouse and scrolling movements and clicks. Google Analytics also uses various modeling approaches to complement the collected datasets and employs machine-learning technologies in the data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transmitted to a server of Google in the USA and stored there.

The use of this service is based on your consent under Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG. The consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

Browser Plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

More information on handling user data with Google Analytics can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Google Signals

We use Google Signals. When you visit our website, Google Analytics collects your location, search history, and YouTube history as well as demographic data (visitor data). This data can be used with the help of Google Signals for personalized advertising. If you have a Google account, the visitor data from Google Signals is linked to your Google account and used for personalized advertising messages. The data is also used to create anonymized statistics about the behavior of our users.

Order Processing

We have concluded a contract for order processing with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program from Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads allows us to display ads in the Google search engine or on third-party websites when the user enters specific search terms in Google (keyword targeting). Furthermore, targeted advertisements can be displayed based on user data available at Google (e.g., location data and interests) (audience targeting). We as the website operator can quantitatively evaluate this data, for example by analyzing which search terms led to the display of our ads and how many ads led to corresponding clicks.

The use of this service is based on your consent according to Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG. The consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.

Google Ads Remarketing

This website uses the functions of Google Ads Remarketing. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

With Google Ads Remarketing, we can categorize people who interact with our online offerings into specific target audiences, to subsequently display interest-based ads to them in the Google advertising network (remarketing or retargeting).

Furthermore, the audience segments created with Google Ads Remarketing can be linked to Google's cross-device functionality. This way, interest-based, personalized advertising messages, which were tailored based on your previous usage and browsing behavior on one device (e.g. mobile) can also be displayed on another one of your devices (e.g. tablet or PC).

If you have a Google account, you can object to personalized advertising at the following link: https://www.google.com/settings/ads/onweb/.

The use of this service is based on your consent according to Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG. The consent can be revoked at any time.

Further information and the data protection provisions can be found in Google's privacy policy at: https://policies.google.com/technologies/ads?hl=en.

Audience Creation with Customer Match

For audience creation, we use, among other things, the customer match feature of Google Ads Remarketing. Here, we send certain customer data (e.g., email addresses) from our customer lists to Google. If the customers in question are Google users and logged into their Google account, they will be shown relevant advertising messages within the Google network (e.g., on YouTube, Gmail, or in the search engine).

Google Conversion Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google Conversion Tracking, Google and we can recognize whether the user has performed certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information serves to create conversion statistics. We learn the total number of users who clicked on our ads and what actions they took. We do not receive any information that would allow us to identify the user personally. Google itself uses cookies or similar recognition technologies for identification.

The use of this service is based on your consent under Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG. The consent can be revoked at any time.

More information on Google Conversion Tracking can be found in Google's privacy provisions: https://policies.google.com/privacy?hl=en.

Meta Pixel (formerly Facebook Pixel)

This website uses the visitor action pixel of Facebook/Meta for conversion tracking. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the collected data is also transmitted to the USA and other third countries.

This enables tracking of the behavior of page visitors after they have been redirected to the provider's website by clicking on a Facebook ad. This allows for the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.

The data collected is anonymous to us as the operators of this website; we cannot draw conclusions about the identity of the users. However, the data is stored and processed by Facebook, allowing a connection to the respective user profile to be made, and Facebook can use the data for its own advertising purposes according to the Facebook data usage policy (https://de-de.facebook.com/about/privacy/). This enables Facebook to serve ads both on Facebook's pages and outside of Facebook. This use of data cannot be influenced by us as website operators.

The use of this service is based on your consent under Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG. The consent can be revoked at any time.

We use the feature of advanced matching within the Meta Pixel.

The advanced matching allows us to transmit various types of data (e.g. place of residence, state, ZIP code, hashed email addresses, names, gender, date of birth, or phone number) of our customers and prospects that we collect via our website to Meta (Facebook). By activating this, we can tailor our advertising campaigns on Facebook even more precisely to people interested in our offerings. In addition, advanced matching improves the assignment of website conversions and expands custom audiences.

As far as personal data is collected on our website with the help of the tool described here and passed on to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of data and its transmission to Facebook. The subsequent processing by Facebook is not part of the joint responsibility. The obligations we have jointly are recorded in an agreement on joint processing. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing data protection information when using the Facebook tool and for the legally secure implementation of the tool on our website. For the data security of Facebook's products, Facebook is responsible. Rights of affected individuals (e.g., information requests) regarding the data processed by Facebook can be asserted directly at Facebook. If you assert the rights of affected individuals with us, we are obligated to forward this to Facebook.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

Further information on protecting your privacy can be found in Facebook's privacy notices: https://de-de.facebook.com/about/privacy/.

You can also deactivate the remarketing feature "Custom Audiences" in the ad settings under https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this, you must be logged into Facebook.

If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

Facebook Conversion API

We have integrated Facebook Conversion API on this website. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the collected data is also transmitted to the USA and other third countries.

Facebook Conversion API allows us to capture the interactions of website visitors with our website and pass this data on to Facebook to improve advertising performance on Facebook.

In doing so, particularly the time of access, the visited website, your IP address, and your user agent as well as potentially other specific data (e.g., purchased products, shopping cart value, and currency) are captured. A complete overview of the data that can be collected can be found here: https://developers.facebook.com/docs/marketing-api/conversions-api/parameters.

The use of this service is based on your consent under Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG. The consent can be revoked at any time.

As far as personal data is collected on our website with the help of the tool described here and passed on to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of data and its transmission to Facebook. The subsequent processing by Facebook is not part of the joint responsibility. The obligations we have jointly are recorded in an agreement on joint processing. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing data protection information when using the Facebook tool and for securely implementing the tool on our website in terms of data protection. For the data security of Facebook products, Facebook is responsible. Affected rights (e.g., information requests) regarding data processed by Facebook can be asserted directly at Facebook. If you assert affected rights with us, we are obliged to forward these to Facebook.

In Facebook's privacy notices, you will find further information on how to protect your privacy: https://de-de.facebook.com/about/privacy/.

Cookies

These websites use cookies (small text files that are stored on your device) to enhance user experience and analysis of website usage. You can consent to the cookies being used by continuing to use our website or by clicking "Accept" at the cookie banner.

Google Fonts

This website uses Google Fonts, a service of Google Ireland Limited, to display fonts. You can view the privacy policy of Google Fonts at the following link: https://policies.google.com/privacy?hl=en.

Data transmission to the USA is based on standard contractual clauses. Details can be found here: https://policies.google.com/privacy/frameworks.

Newsletter Data

If you want to subscribe to the newsletter offered on the website, we need you to provide an email address as well as information that allows us to verify that you are the owner of the provided email address and agree to receive the newsletter. Additional data will not be collected or only on a voluntary basis. For handling the newsletter, we use newsletter service providers that are described below.

Quentn

This website uses Quentn for the dispatch of newsletters. The provider is Quentn.com GmbH, Friedrich-Ebert-Straße 51, 14469 Potsdam (hereinafter "Quentn").

Quentn is a service that can manage and analyze the dispatch of newsletters. The data you enter for the purpose of receiving the newsletter will be stored on the servers of Quentn.

If you do not want analysis by Quentn, you must unsubscribe from the newsletter. We provide an appropriate link for this in every newsletter message.

Data Analysis by Quentn

With the help of Quentn, we can analyze our newsletter campaigns. For example, we can see whether a newsletter message was opened and which links were clicked. In this way, we can determine which links were clicked on most frequently.

Moreover, we can detect whether certain predefined actions were taken (conversion rate) after opening/clicking (e.g., whether you made a purchase after clicking on the newsletter).

Quentn also allows us to categorize the newsletter recipients (“cluster”). In this way, the newsletter recipients can be categorized by age, gender, or place of residence, for example. This allows us to better tailor the newsletters to the respective target groups.

For detailed information on the functionalities of Quentn, please refer to the following link: https://quentn.com/software-features.

You can view the privacy policy of Quentn at: https://quentn.com/datenschutz.

Legal Basis

Data processing is carried out based on your consent (Art. 6 (1) lit. a GDPR). You can revoke this consent at any time for the future.

Storage Duration

The data you provided for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter with us or the newsletter service provider and deleted after the newsletter has been unsubscribed from the distribution list or after the purpose ceases to apply. We reserve the right to delete or block email addresses from our newsletter distribution list at our discretion within the framework of our legitimate interest according to Art. 6 (1) lit. f GDPR. Data stored for other purposes remains unaffected.

After your removal from the newsletter distribution list, your email address will be stored by us or the newsletter service provider in a blacklist if this is necessary to prevent future mailings. The data in the blacklist will be used for this purpose only and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 (1) lit. f GDPR). The storage in the blacklist is not time-limited. You can object to the storage if your interests outweigh our legitimate interest.

Order Processing

We have concluded a contract for order processing for the use of the above-mentioned service. This is a contract required by data protection law that ensures that this service processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

8. Plugins and Tools

Adobe Fonts

This website uses web fonts from Adobe to ensure the uniform presentation of specific fonts. The provider is Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe).

When you access this website, your browser loads the required fonts directly from Adobe to display them correctly on your device. In doing so, your browser establishes a connection to Adobe's servers in the USA. This enables Adobe to learn that this website has been accessed via your IP address. Adobe states that no cookies are stored when providing the fonts.

The storage and analysis of the data is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the uniform representation of the font on his website. If corresponding consent was requested, processing is carried out exclusively based on Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG, as far as the consent includes the storage of cookies or access to information on the user's end device (e.g. device fingerprinting) in the sense of the TTDSG. The consent can be revoked at any time.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.adobe.com/de/privacy/eudatatransfers.html.

Further information about Adobe Fonts can be found at: https://www.adobe.com/de/privacy/policies/adobe-fonts.html.

The privacy policy of Adobe can be found at: https://www.adobe.com/de/privacy/policy.html

9. Online Marketing and Affiliate Programs

Affiliate Programs on this Website

We participate in affiliate partner programs. In affiliate partner programs, advertisements of a company (advertiser) are placed on the websites of other companies in the affiliate partner network (publishers). If you click on one of these affiliate ads, you will be redirected to the advertised offer. If you subsequently make a specific transaction (conversion), the publisher receives a commission for this. To calculate this commission, it is necessary that the affiliate network operator can track through which advertisement you reached the respective offer and made the predefined transaction. For this, cookies or comparable recognition technologies (e.g., device fingerprinting) are used.

The storage and analysis of the data is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the correct calculation of his affiliate commission. If corresponding consent was requested, processing is carried out exclusively based on Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG, as far as the consent includes the storage of cookies or access to information on the user's end device (e.g. device fingerprinting) in the sense of the TTDSG. The consent can be revoked at any time.

We participate in the following affiliate programs:

eRecht24 Affiliate Program

The operator of the affiliate network is eRecht24 GmbH & Co KG, Lietzenburger Str. 94, 10719 Berlin. If you click on an eRecht24 affiliate link, you will first be redirected to the payment service provider Digistore24 (Digistore24 GmbH, St.-Godehard-Straße 32 in 31139 Hildesheim), which records using a recognition technology (e.g., cookie) that you have reached the eRecht24 offers via our website; this is done for the purpose of billing the affiliate commission.

10. eCommerce and Payment Providers

Processing of Customer and Contract Data

We collect, process, and use personal customer and contract data for the establishment, content design, and modification of our contractual relationships. Personal data about the use of this website (usage data) is collected, processed, and used only as far as this is necessary to enable the user to use the service or to bill accordingly. The legal basis for this is Art. 6 (1) lit. b GDPR.

The collected customer data will be deleted after completion of the order or termination of the business relationship and after the expiration of any existing legal retention periods. Legal retention periods remain unaffected.

Data Transfer upon Conclusion of Contracts for Services and Digital Content

We only transfer personal data to third parties when this is necessary for the processing of the contract, for example, to the bank entrusted with payment processing.

A further transfer of the data does not occur or only when you have expressly agreed to it. Data will not be passed on to third parties without your express consent, for purposes of advertising for instance.

The basis for data processing is Art. 6 (1) lit. b GDPR, which allows data processing for the fulfillment of a contract or pre-contractual actions.

Payment Services

We integrate payment services from third parties on our website. When you make a purchase from us, your payment data (e.g., name, payment amount, account details, credit card number) will be processed by the payment service provider for the purpose of payment processing. For these transactions, the respective contractual and data protection provisions of the respective providers apply. The use of the payment service providers takes place on the basis of Art. 6 (1) lit. b GDPR (contract processing) as well as in the interest of a smooth, comfortable, and secure payment process (Art. 6 (1) lit. f GDPR). If for specific actions your consent is requested, Art. 6 (1) lit. a GDPR is the legal basis for data processing; consents may be revoked at any time for the future.

The following payment services/payment service providers are used within this website:

PayPal

The provider of this payment service is PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal").

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.

Details can be found in PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Stripe

The provider for customers within the EU is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter referred to as "Stripe").

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://stripe.com/de/privacy and https://stripe.com/de/guides/general-data-protection-regulation.

Details about this can be found in Stripe's privacy policy at the following link: https://stripe.com/de/privacy.

CopeCart

The provider of this payment service is CopeCart GmbH, Ufnaustraße 10, 10553 Berlin (hereinafter referred to as "CopeCart"). Details can be found in CopeCart's privacy policy: https://www.copecart.com/de/datenschutz.

American Express

The provider of this payment service is American Express Europe S.A., Theodor-Heuss-Allee 112, 60486 Frankfurt am Main, Germany (hereinafter referred to as "American Express").

American Express may transfer data to its parent company in the USA. The data transfer to the USA is based on the Binding Corporate Rules. Details can be found here: https://www.americanexpress.com/en-pl/company/legal/privacy-centre/european-implementing-principles/.

Further information can be found in American Express's privacy policy: https://www.americanexpress.com/de/legal/online-datenschutzerklarung.html.

Mastercard

The provider of this payment service is Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium (hereinafter referred to as "Mastercard").

Mastercard may transfer data to its parent company in the USA. The data transfer to the USA is based on Mastercard's Binding Corporate Rules. Details can be found here: https://www.mastercard.de/de-de/datenschutz.html and https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-bcrs.pdf.

VISA

The provider of this payment service is Visa Europe Services Inc., branch in London, 1 Sheldon Square, London W2 6TT, United Kingdom (hereinafter referred to as "VISA").

The UK is considered a data protection safe third country. This means that the UK has a level of data protection equivalent to that of the European Union.

VISA may transfer data to its parent company in the USA. The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.visa.de/nutzungsbedingungen/visa-globale-datenschutzmitteilung/mitteilung-zu-zustandigkeitsfragen-fur-den-ewr.html.

Further information can be found in VISA's privacy policy: https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.

11. Audio and Video Conferences

Data Processing

For communication with our customers, we use online conference tools. The details of the tools we use are listed below. If you communicate with us via video or audio conference via the internet, your personal data will be collected and processed by us and the provider of the respective conference tool.

The conference tools collect all data that you provide/use to use the tools (e.g. email address and/or your phone number). In addition, the conference tools process the duration of the conference, the start and end times (time) of participation in the conference, the number of participants, and other "context information" related to the communication process (metadata).

Furthermore, the provider of the tool processes all technical data necessary for conducting the online communication. This includes in particular IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone, or speaker as well as the type of connection.

If contents are exchanged, uploaded, or otherwise provided within the tool, those will also be stored on the servers of the tool providers. Such content includes in particular cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared during the use of the service.

Please note that we do not have full control over the data processing operations of the used tools. Our possibilities largely depend on the corporate policies of the respective providers. Further information on data processing by the conference tools can be found in the privacy policies of the respective tools, which we have listed below this text.

Purpose and Legal Bases

The conference tools are used to communicate with prospective or existing business partners or to offer specific services to our customers (Art. 6 (1) lit. b GDPR). In addition, the use of the tools serves to generally simplify and accelerate communication with us or our company (legitimate interest under Art. 6 (1) lit. f GDPR). If consent was requested, the use of the respective tools is based on this consent; the consent can be revoked at any time with future effect.

Storage Duration

The data collected directly by us via video and conference tools will be deleted from our systems as soon as you request us to delete this data, revoke your consent to storage or the purpose for data storage ceases to apply. Stored cookies will remain on your end device until you delete them. Mandatory legal retention periods remain unaffected.

We have no influence on the storage duration of your data stored for their own purposes by the operators of the conference tools. For details, please inquire directly with the operators of the conference tools.

Used Conference Tools

We use the following conference tools:

Zoom

We use Zoom. The provider of this service is Zoom Communications Inc., San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA. Details on data processing can be found in Zoom's privacy policy: https://zoom.us/de-de/privacy.html.

The data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://zoom.us/de-de/privacy.html.

Order Processing

12. Own Services

Handling of Applicant Data

We offer you the option to apply to us (e.g. via email, by post, or through an online application form). Below we inform you about the scope, purpose, and usage of your personal data collected during the application process. We assure you that the collection, processing, and usage of your data is in accordance with applicable data protection law and all other legal requirements and that your data is treated strictly confidential.

Scope and Purpose of Data Collection

If you send us an application, we process your associated personal data (e.g. contact and communication data, application documents, notes during interview processes, etc.), as far as this is necessary for making a decision on establishing an employment relationship. The legal basis for this is § 26 BDSG under German law (initiation of an employment relationship), Art. 6 (1) lit. b GDPR (general contract initiation) and – if you have given consent – Art. 6 (1) lit. a GDPR. The consent can be revoked at any time. Your personal data will be shared within our company only with people involved in processing your application.

If the application is successful, the data you submitted will be stored based on § 26 BDSG and Art. 6 (1) lit. b GDPR for the purpose of implementing the employment relationship in our data processing systems.

Retention Period of Data

If we cannot make you a job offer, you reject a job offer, or if you withdraw your application, we reserve the right to retain the data you provided based on our legitimate interests (Art. 6 (1) lit. f GDPR) for up to 6 months from the conclusion of the application procedure (rejection or withdrawal of the application). Subsequently, the data will be deleted, and any physical application documents will be destroyed. The retention serves particularly the purpose of proof in case of a legal dispute. If it becomes apparent that the data will be required beyond the 6-month period (e.g., due to a threatened or pending legal dispute), deletion will only take place once the purpose for further retention ceases to apply.

A longer storage may also take place if you have given a corresponding consent (Art. 6 (1) lit. a GDPR) or if legal retention obligations prevent deletion.

Admission to the Applicant Pool

If we cannot make you a job offer, there may be the option to include you in our applicant pool. In the event of admission, all documents and information from the application will be transferred to the applicant pool to contact you in case of suitable vacancies.

Admission to the applicant pool takes place solely based on your explicit consent (Art. 6 (1) lit. a GDPR). Giving consent is voluntary and unrelated to the ongoing application process. The data subject can revoke their consent at any time. In this case, the data from the applicant pool will be irretrievably deleted, provided no legal retention reasons apply.

The data from the applicant pool will be deleted irrevocably at the latest two years after granting consent.

Google Drive

We have integrated Google Drive on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Drive allows us to embed an upload area on our website where you can upload content. When you upload content, it is stored on Google Drive servers. Additionally, when you enter our website, a connection to Google Drive is established so that Google Drive can determine that you have visited our site.

The use of Google Drive is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in a reliable upload area on their website. If corresponding consent was requested, processing will only occur based on Art. 6 (1) lit. a GDPR; consent can be revoked at any time.

Order Processing

We have concluded a contract for order processing (AVV) for using the above-mentioned service. This is a contract required by data protection law that ensures that this service processes the personal data of our website visitors only according to our instructions and in compliance with the GDPR.

Contact

If you have questions, concerns, or complaints regarding this privacy policy or our practices regarding your personal data, please contact us at kontakt@claviso.co.

As of: May 2025